Registration includes the Opening Ceremonies party on Monday evening and the full-day conference featuring event professional presentations and education for your team. Beverages and hors d’oeuvres will be provided at the Opening Ceremonies and lunch will be provided at the conference.
We as event industry professionals want to put on the best events in the country, and create amazing experiences for all individuals we get to encounter. We can’t do this alone. We all succeed when we have support from every player who makes each event happen. The Complete Summit is meant to support you, and be an opportunity to collaborate with others who understand your struggles and want to build you up!
At this year’s Complete Summit, expect opportunities to advance the outcome of your client’s experience (plus your own experience) in the event industry. Expect to not just be inspired by outstanding leaders and speakers in the community, but to play a part in offering ideas and inspiration for other industry players. Let’s work as team, celebrate each other, and be better together!
Join other venue managers, event sales consultants, event planners, and fellow weekend warriors for an informative day on boosting sales, beating burnout and sharpening your customer experience skills at the Complete Summit. Sessions will be catered to event industry business owners and their sales and operations teams.
Meet with industry partners from WeddingPro, the largest marketplace and community for wedding professionals. WeddingPro will have an account strategists on-site to review your WeddingWire and The Knot storefronts. These one-on-one meetings will give you the tools to get the most out of your storefront including photo best practices, advice on your current content, tips on bulking up your reviews, and driving more leads.
Nothing makes a Monday better like a party! Before the conference on Tuesday, all are invited to kick things off and start meeting attendees the night before at Opening Ceremonies. Beverages and appetizers will be provided, so come ready to sip, dance, and make your new friends join you in the photo booth!
No Olympic-style celebration is complete without a grand Opening Ceremony! Feel free to come dressed as an Olympian or fan of the country your rooting for!
Complete Weddings + Events HQ
110 N 9th Street Omaha, NE
6:00-9:00pm
Beverages and hors d’oeuvres will be provided.
Omaha Marriott Downtown at the Capitol District
222 N 10th St. Omaha, NE
Coffee and pastries will be provided.
Featuring Complete Weddings + Events CEO, Eric Maas
Complete conference schedule TBA.
Watch a Summit invite from Megan Gillikin here!
Megan Gillikin is the owner and lead consultant at A Southern Soiree Wedding and Event Planning. In addition to running a successful wedding planning business, Megan speaks at industry events and conferences teaching professionals her spin on building a business, catering to millennial clients, and breaking into the hospitality industry. Megan has succeeded in the hospitality industry by first winning with her clients. The 2020 Complete Summit kicks off with Megan reviewing some of the biggest missed opportunities when it comes to the client’s experience and how to exceed expectations with everyone you work with!
“Going The Distance with Your Client Experience”
As busy and seasoned creatives, it’s easy to lose touch of our client’s perspective as we continue to add more to our proverbial plate. This deep dive discussion will remind and enlighten industry vendors that the client experience starts way before the client books you and ends months after the event is over. Broken into three sections (pre-booking, working together, and post event phases), Megan will highlight some of the biggest missed opportunities when it comes to elevating your client experience from start to finish and will provide tangible tips and takeaways on how to streamline this experience and exceed client expectations time and time again!
Awarded the 2019 Speaker of the Year by the National Association for Catering and Events (NACE), Rachel Sheerin is an honest, entertaining, and empowering speaker. Rachel knows sales, and she knows catering, so it should come as no surprise her favorite thing about the catering industry are the people she has had the opportunity to meet. As a professional coach, trainer, and keynote speaker she focuses on helping professionals sell more, and providing good vibes in all aspects of her work.
“Burnout + How to Come Back to Work you Love”
Transform attendees. Boost happiness. Crush your goals.
At the 2020 Complete Summit, Rachel will be discussing all things burnout: why it happens, how to battle it, and how to ensure we’re pursuing successes that matter most to us.
Omaha Marriott Downtown at the Capitol District
222 N 10th St. Omaha, NE
Lunch will be provided.
Complete conference schedule TBA.
Omaha Marriott Downtown at the Capitol District
222 N 10th St. Omaha, NE
Complete conference schedule TBA.
This will be Alan Berg’s fourth year in Omaha with Complete Weddings + Events, and his expertise and energy is always a highlight at the Complete Summit! Alan is a CSP (Certified Speaking Professional) and a leading wedding business consultant. With more than 25 years in sales, marketing and sales management, Alan has been called “The Leading International Expert on the Business of Weddings & Events”. He speaks every year at catersource, The Special Event, Wedding MBA, the UK Wedding Conference, WEPP Cancun, and Love Elevated Saint Lucia, and the Complete Summit is thrilled to welcome him back!
Alan has extensive sales, sales management and marketing experience ranging from publishing two wedding magazines, to Vice President of Sales at The Knot (at the time the largest wedding website in the world), and now, in addition to public speaking and consulting with venues, caterers, entrepreneurs and local businesses, Alan is also a contributing Education Guru for WeddingWire, the leading wedding technology company.
“Creating an Exceptional Customer Experience”
Alan will wrap up the day by diving into the good, the bad, and the ugly of customer service. Even when all things seem to be going right, negative customer experiences can still come out of nowhere, so it’s best to be equipped with the right attitude to handle the worst. When a client does have a bad experience, Alan will review how to bounce back and give you and your team tips in how to keep a positive mentality when handling negative situations.
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