Fort Lauderdale, FL

COVID-19 Frequently Asked Questions

Whether you have been planning your wedding for 8 months or are newly engaged, I know there’s are a lot of questions.

Please remember to first check on your state’s specific regulations. Click here to review Florida State’s updates. It is also likely that even when the quarantine comes to an end, some people may not even be able to travel and gather.  Meaning, there will be caveats for each event as we transition into a new era.

The good news is that COMPLETE weddings + events is here for you! Especially now, we encourage you to not stress out — it’s still your wedding and you can still make it yours!

COVID-19 Frequently Asked Questions

Here are some Frequently asked questions:

  • Will you remain open if I postpone?

Of course, we’ll still be here! We are here for you and proud to assist your needs in any way possible.  Use me as a resource to help with your planning.

  • What will happen to all the deposits I’ve already made?

We would like to reassure you that all payments made are 100% secure.  All deposits paid have been set aside to cover our services for your day.

  • What if we’re postponing – What will happen to our contract?

We’re sorry that you may have to postpone your affair. We want to do everything we can to make this process as stress-free as possible. If you have a new event date, you can amend this by signing a Date Change form.  All the details of your account will also remain the same.  Your rate will not increase.  To amend your event date, simply call for instructions, 954-499-8099.

  • What if we’re postponing but do not have a new date?

That’s no problem! If you don’t have a new event date set, please don’t worry. You can put a placeholder future occasion in for now so that you keep all the hard work you’ve put into the planning.  Your rate will not increase.  To do this simply call and speak to me for further instructions, 954-499-8099

  • What if we decide to cancel our event?

We are so sorry to hear you are considering canceling your special occasion.  Where possible, we recommend putting a placeholder future date rather than canceling it.  This will ensure that you can still access your event manager.  Should the event date be postponed; all the details you’ve input will remain saved.  If you cancel; everything you’ve input gets erased.

If you wish to cancel please reach out to me directly.


This sucks! I get it.  Don’t be afraid to talk to me or your other wedding vendors.  I will do my best to help you.

It’s okay if your rescheduled wedding looks different.  Yes, you were hoping for a Saturday wedding in May, but now you’re looking at a Thursday wedding in October. While it’s okay to be upset; feel the emotions… and then let’s come up with a plan together!

This is YOUR day.  Think about how you’ll feel years from now. Will you regret not having a ceremony with your loved ones? If the answer is yes, postpone your wedding instead of canceling.

Canceling could hurt you financially.  Before you make the decision to fully cancel your wedding – consider the financial hit you will take.  Our deposit, as most of your other wedding vendors, is non-refundable.  There could also be cancellation fees by canceling with those vendors.  We, along with virtually all of your wedding vendors, will happily apply your deposit to a new date instead of it losing that money entirely.

Live Stream!  Not everyone can travel in for your ceremony? Not a problem. They can be there in spirit by watching live, from anywhere in the world!

  • Our Live Streaming Wedding service is perfect for couples who want to broadcast their wedding online.
  • Our high-end streaming technology is portable, unobtrusive, and does not need to be physically tethered to power or the internet. This allows us unprecedented mobility and unique coverage capabilities.

A Word From Our General Manager

“In step with our state and national leaders, we are making sacrifices in an effort to accommodate you, our treasured clients, in this time of social & economic turmoil.  In doing so we cannot forget our long-term goal to remain here to serve our community for years to come.  With these priorities in mind; we have waived all charges to reschedule events effected by current executive orders.”

If you plane to reschedule your special day, please let us know what future date you would like to move your occasion to as soon as possible by calling 954-499-8099.