FAQs

We recommend booking as early as possible—ideally 9 to 12 months in advance—to ensure your date is available, especially for peak seasons. However, we can often accommodate month-of bookings depending on staff and equipment availability. Please note that coordination services benefit greatly from early booking, as more preparation time allows us to better tailor the timeline, communicate with your vendors, and ensure a smooth, stress-free experience on your wedding day.

We typically respond within minutes during business hours, either through phone call, text message, or email. (Check your spam folder if you haven’t heard from us!)

If you haven’t heard from us within 48 business hours, don’t hesitate to contact us again, as we may have not received your inquiry.

To pay the booking fee and officially lock in your date , visit completeeventmanager.com. Add in your email address and password (provided from your event consultant) to log in to your online account and make a deposit or payment.

Absolutely! You can bundle any combination of our services to match your needs, vision and budget for your big day!

Short answer – YES! We service the greater capitol region including the following counties: Albany, Montgomery, Schoharie, Greene, Rensselaer, Columbia, Schenectady and the greater Oneonta area! If you are hosting your wedding outside these counties, do not worry! We are able to travel far and wide (within reason of course!). Please contact us for more information.

Your photographer is scheduled to reach out to you about 1 month before the big day. They’ll also help you finalize your timeline if you haven’t done that yet, too!

It typically takes about 8-10 weeks (up to 12 weeks during peak wedding season) for our post-production team to edit your photos/video and get it back to you!

Short answer: YES! One of the benefits of using Complete is that we have photographers and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!

Yes. Our full-day wedding coverage includes filming both the ceremony and reception, capturing everything from the walk down the aisle to the final dance of the night.

Absolutely. We offer custom wedding video package options that allow you to choose the style, coverage hours, and add-ons like drone videography or a Love Story video to match your vision.

It typically takes about 8-10 weeks (up to 12 weeks during peak wedding season) for our post-production team to edit your photos/video and get it back to you!

Short answer: YES! One of the benefits of using Complete is that we have videographers and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!

Our Signature DJ package includes up to 5 hours of entertainment to keep your dance floor moving!

For ceremonies, book our DJ service for an additional hour to provide complete music coverage.

YES! We encourage you to request your preferred DJ from our team. While we will try our best to accommodate all requests, it is dependent on staff availability and if a prior request has been made. We appreciate your understanding.

Your team member will reach out to you about 30 days out from your event! We recommend having your timeline in place and song choices ready to go as this meeting will be detailed and timeline oriented.

Yes! We love playlists because it gives us a good insight into your music taste. Please feel free to add these to your planner!

YES! One of the benefits of using Complete is that we have DJs and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!

Yes! We are able to match the backdrop, printed strip design, and the props to your theme! Please note that limitations do apply.

A trained, friendly photo booth host for the entire 4 hour duration. Set up and take down on our own time! Personalized photo booth strips (fonts, dates, graphics). Unlimited photo booth strips during your event. Fun and exciting props. A digital link to all images. A handmade scrapbook put together by your host for you to take home at the end of the event!

Our standard photo booth package gives you up to 4 hours of fun! Additional time is available to fit your unique needs.

Here is a list of all of the services included in your Signature Coordination Package:

• One on-site wedding coordinator

• 10 hours of wedding day services

• Wedding rehearsal management (processional & recessional)

• In-person consultation 30-45 days before your event

• Etiquette & protocol advising

• Bouquet, boutonniere, & corsage management

• Timeline creation & execution

• Vendor referrals & communication

• Wedding day emergency kit

• Gift management (accompanied by an attendee)

• Payment distribution

Other services available to add on:

• Rental returns (local only)

  Tuxedo returns (local only)

  Additional hour

  Decor set-up/teardown

You have unlimited communication with your coordinator leading up to your event. Your coordinator will reach out for the first time about 60 days out from the event, and subsequent meetings will  be set based on your needs!