FAQs

We typically respond within minutes during business hours, either through phone call, text message, or email. (Check your spam folder if you haven’t heard from us!)

If you haven’t heard from us within 24 business hours, don’t hesitate to contact us again, as we may have not received your inquiry.

We do not include gratuity in our pricing although it is VERY appreciated when received. On average we see tips to your hired staff members ranging from $50-$300 per person.

Your balance is due 2 weeks before the wedding day, you can make a payment online at anytime or we will send you a reminder a week before your balance is due.

We recommend having most of the details filled in about 60 days before the wedding as we will be reviewing your account around that time. It is best to have it completed and finalized 3-4 weeks before the wedding. The absolute latest should be 2 weeks at which point any changes can go through your team!

Yes – Bundling our services together only benefits the customer! Our team of photographers, videographers, DJs, coordinators, and photo booth attendants have worked together on many events and do it in an efficient and fun way! There is also typically savings involved when you bundle Complete Weddings + Events services together.

Engagement sessions are included in many of our packages. They’re a great way to get comfortable in front of the camera before the big day.

Absolutely. We offer several packages, and you can tweak them to fit what you need.

Receiving a full print release of your photographs is always a good idea so you can print the photos without a watermark anywhere, at any time you need. Complete Weddings + Events gives you these full rights to get your photos printed wherever you’d like. We also provide you with your photos in an online gallery so you can easily order prints, albums and other memorbilia easily online. At Complete Weddings + Events, our goal is to shoot photos for you to have as a forever keepsake.

At the latest your photographer will reach out to you NO LATER THAN the Monday before your event. More likely than not you will hear from them 2-3 weeks beforehand.

$100 per additional hour (per person)

Our turnaround times typically can take 8-12 weeks depending on the time of year. Our peak season is between September and December so our timelines may be at the longer end of that time frame!

At the latest your videographer will reach out to you NO LATER THAN the Monday before your event.

$100 per full hour (per person)

Before hiring a DJ, asking the right questions ensures a smooth planning process and a successful event. Here are some essential questions to ask:

What type of events do you DJ?

Every DJ has a favorite gig that they love to perform at; however, you want to be sure that your DJ has experience with many different kinds of people and events. The experience of working with various events means they are skilled in handling any problems that may arise.

If you’re looking for an experienced wedding DJ or a DJ to emcee your next corporate event, Complete Weddings + Events has you covered!

How do you get a crowd excited?

Some parties need a high-energy personality, and some require a more formal one. So which one is best for your event? If you are looking for a certain feel, then your DJ needs to be able to adapt to the circumstances while keeping the guests engaged.

How do you handle song requests?

Everyone has that favorite song that makes them want to dance. We all know that will translate into a song request. So how does your DJ handle this? Are they planning to ask you about each request or will they use their own judgment? Maybe they stick strictly to the playlist you picked, or maybe they let a few sneak through. Make sure this is something that you and your event DJ talk about so that you are sure no wild surprises are popping up at your event.

Who will be there and do you have a backup?

If you are working with a larger special event DJ company, you may find your event assigned a DJ that you’re not familiar with. You should want to know who will be at your event so you know what to expect. Also important is finding out what their backup plan is, in case your DJ can’t make it or another unexpected change crops up.

What other services do you offer?

DJs are artists with music, and that means that they love to add a few extras to enhance the experience that their music brings. Sometimes that is special lighting, HD video screens, or other fun effects on your wedding day like our Cold Sparkler sendoffs and photo ops! With so many extra options, know what your DJ can provide to make your event one-of-a-kind.

Your DJ is scheduled to reach out to you NO LATER THAN Monday before (7 days) the wedding day. We recommend that they be one of your last meetings you do since they detail and timeline based!

$100 per additional hour

We do ASSIST with setup and tear-down logistics at events! They key word is assist and not us being the sole person doing the setup and tear-down of an event. We have add-ons that will help us get additional staff to an event to help with the process if it’s needed but we always want to set expectations to knowing that 1 person cannot setup an entire wedding of 200 people by themselves and accomplish everything else they are needed to do.

Depending on your package, the coordinator will reach out to you about 60 days before the wedding to schedule your first meeting. If you have booked an older package or our wedding day management service that initial may be 30 days or no later than the Monday before your wedding.

$100 per additional hour

Nope. Take as many as you want. It’s unlimited during your event.

Absolutely. We can match props, backgrounds, and even print layouts to your theme. Just let us know what you’re thinking.

You’ll get setup and breakdown, unlimited sessions, props, digital copies, prints for guests, and a friendly attendant to keep things running smoothly.

Your photo booth operator will be reaching out to you no later than the Monday before the wedding to customize your photo booth.

$100 per additional hour