Frequently Asked Questions

Q. How long has Complete been providing services?

A. Complete Weddings + Events has been providing services across Kansas since January 1991.

Q. What makes Complete different than other wedding vendors?

A. Complete Weddings + Events is a full-time wedding and event vendor that provides six professional and unique services. We have a simple philosophy of being awesome, having a great attitude, and bringing all the fun. We strive to be attentive toward our clients and are determined to make their event special.

Q. How far in advance should I book your services?

A. Generally couples book our services 9 to 12 months out and even sooner for our busy months of April, September, and October.

Q. Where does your pricing start for your services?

A. Pricing varies upon the date of your event, location, and availability.

Q. Is a deposit required to reserve your services?

A. Yes, each service will have its own deposit ranging from $200-$500.

Q. Do you offer a payment plan?

A. Payments can be made via your profile on our Event Manager website or by contacting our office. You can pay whatever amount you want whenever you’d like. Final payments are due one week prior to your event.

Q. When can I expect to hear back from Complete after reaching out?

A. We typically respond within minutes during business hours, either via a phone call, text message, or email. (Check your spam folder if you haven’t heard from us!) If you haven’t heard from us within 24 business hours, don’t hesitate to contact us again, as we may have not received your inquiry.

Q. Do you offer free consultations?

A. Yes, call us to arrange an appointment during our business hours.

Q. What are the benefits of booking more than one service?

A. The more you bundle, the more you save! Couples who book more than one service are eligible to receive discounts. Rates may vary.

Q. Do you provide services to LGBTQ+ couples?

A. Yes. We want to help all couples find their happily ever after.

Q. Do you travel for destination weddings?

A. We would be more than happy to travel will you for your wedding. Make sure to double-check all Complete locations before booking.

Q. When should I expect to get in contact with the staff assigned to my event?

A. Staff will reach out the week of your event. Planning information can be filled out on your event manager forms. Office representatives are also available to answer additional questions during business hours.

Q. Are arrival and set-up times included in the allotted time scheduled?

A. No, arrival, set-up, and take-down times are separate.

Q. What if I wish to extend more time on the night of my event?

A. You’re able to add time on at any point (even the night of) with any service! Just let us know, and we’ll take care of you on your special day!

Q. What is your cancellation policy?

A. Cancellations made 90 days before your event date result in a loss of the deposit. Cancellations between 90 and 45 days result in paying half of the amount due for booked services. Cancellations made within 45 days of your event result in paying the full amount due.

Q. Do I need to make some kind of accommodations for my vendors?

A. You will need to provide space for DJ and Photobooth systems. We also require WIFI and a power source. A shaded area is also preferred for outdoor events.

Q. How can I learn more about your services?

A. We showcase our services on our social media pages. Visit our Facebook and Instagram to get inspired and be the first to know about our latest information, wedding trends, and giveaways.

Q. What music do you specialize in?

A. We specialize in almost every genre of music.

Q. Can I pick my own music?

A. Yes. You can customize your own wedding playlist and send it to us to play. The DJ plays based on your preferences and can take requests by guests that fit within your guidelines.

Q. What if my ceremony is in a different location than my reception?

A. Our team is able to travel between locations if your ceremony is separate from your reception. Many weddings need sound or music for both their ceremony and reception, and we can build a package that accommodates your specific situation! Depending on where the ceremony and reception are located in comparison to one another, there could potentially be mileage fees.

Q. Can I rent a sound system?

A. Yes. Contact our offices to learn about availability.

Q. Can I receive a full copyright release of my photographs?

A. Yes. We offer full copyright rights so you can print your photos whenever and wherever you’d like.

Q. Can I order a photo album along with the rest of my photos?

A. Yes. All photos are available to download on our online gallery. We can send instructions on how to easily order prints, albums, and other memorabilia.

Q. Can I get the raw images?

A. No we don’t offer raw images.

Q. How long will it take to receive all my edited photos?

A. It typically takes about 8 weeks for our photographers to get it back to you with finished work. Time varies depending on the busyness of the wedding season. Sneak peek photos of your wedding will be posted to our social pages approximately a week following your event.

Q. Do you backup wedding photos?

A. Yes. We save all edited photos for 10+ years.

Q. Can I pick the music for my highlight video?

A. Due to licensing rights, we have to abide by restrictions with certain songs. You can give suggestions on the style of music you’d like incorporated throughout your highlight video if you’d like! If you do want a certain licensed song in your wedding video, there may be an additional charge.

Q. What is the difference between cinematic and documentary video services?

A. Cinematic video editing style aims to increase the emotional impact through use of slow motion and transition effects, creative camera angles, snippets of wedding vows and speeches and dramatic music. Our signature cinematic package is the most common choice among couples. Documentary video editing focuses on simply capturing the day, as they happen, in the order they happen. This type of editing has have very little cut out and is a raw-like viewing of the day.

Q. How long will it take to receive my final edited video?

A. It typically takes about 12 weeks during peak wedding season for our post-production team to edit your video. If a sneak peek trailer was included in your package, it will be posted to our social pages a month after your event.

Q. Do you backup wedding footage?

A. Yes. We save all raw and edited footage for 10+ years.

Q. Is your photo booth closed or open-air?

A. We offer both closed and open-air photo booths. Closed booths are the traditional box-style, with all elements contained within an enclosed compartment. Open-air booths, are made up of free-standing backdrop, camera and printer.

Q. Do you provide props?

A. Yes. We provide a variety of props for every occasion. You are free to provide your own if you’d like!

Q. Can I design my own photobooth strip design?

A. Yes. Send us your design so we can incorporate it in your booth. We can also take your suggestions and custom design your strip.

Q. Do you print photos on site?

A. Yes. Our photo booths prints physical strips on-site instead of digital print delivery. We can also include a photo album with prints of everyone who participated with your booth as well as digital files based upon your package.

Q. How many prints are included per session?

A. We offer unlimited prints.

Q. Do you offer day of coordination?

A. Yes, we have a variety of packages available to fit your planning needs. Check out our coordination page for more details.

Q. How far in advance should I hire a coordinator?

A. We recommend you book your coordinator 6-12+ months before your event depending on how much assistance you need and which package you choose.

Q. What is the difference between day of coordinator and a venue coordinator?

A. In our experiences a venue coordinator will handle the aspects of your day that pertain to the venue which may include staffing along with food and beverage if they provide that. Your day of coordinator works in your best interest to handle all your wedding details. Our coordinators will stay by your side throughout the planning process and on your day making sure every aspect of your day flows nicely. Venue coordinators often don’t handle things such as timelines, rehearsals, ceremony, and outside vendor logistics.

Q. What is the difference between a full service planner and a day of coordinator?

A. The big difference is usually at what point in your planning stage your planner starts to be involved. A full service planner will help you with ALL the details from vendor contracts to design and everything in between as well as being there on the day to ensure you have a stress free wedding day. A day of coordinator is typically not involved in the vendor booking process and takes the plans you have already made and ensures everything and everyone is in place on your day so that you have a wonderful experience.

Q. Do you offer setup and tear down of decor?

A. Yes. We have packages that include this or you can add on time to have your coordinator assist with this. Some restrictions may apply so be sure to go over your plans with our sales team and/or your coordinator.

Q. Will you work with vendors outside of the Complete Weddings + Events team?

A. Yes. Although we love our Complete family we are happy to work with any of your vendors.

Q. What if we want to have family and friends serve as our vendor team?

A. We do encourage everyone to work with a professional company for all aspects of your wedding day to ensure all your needs are met and are happy to provide several vendor referrals. However, if you have a family or friend wanting to provide a service we are happy to discuss that option with you and provide guidance.

Q. Do you travel for events?

A. Yes. Complete Kansas coordinators cover the entire state. We can also coordinate destination weddings.

Q. Do you coordinate events other than weddings?

A. Yes, we plan and coordinate all types of events from weddings, birthday parties, celebrations of life, quinceaneras, etc.

Q. Will I still have some control over my wedding when I hire a Complete coordinator?

A. Absolutely! This is not our day, it is yours. We are in your corner to provide guidance and help execute YOUR plans.