FAQs

Since we are a full time business and keep regular office hours, you can expect to hear from us quickly, often within the hour! If it’s after office hours, we still try to get back to you within 24 hours.

Gratuities are not included in our pricing. We do not require you to leave a gratuity but they are welcome and appreciated for a job well done! The average tip ranges from $50-$300.

Yes! We include the print release so you own your photos and are encouraged to download, print and share!
We also offer a convenient online store where you can purchase professional quality products like albums, wall art or prints.

Short answer: YES! One of the benefits of using Complete is that we have Photographers and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!

You can add additional time at the rate of $100 per half hour/staff member or $200 per additional hour/staff member.

Your photographer will contact you approx. 21 days before your event to get to know you and finalize the day together. That will include discussing the locations, timing and all other important details.

Your videographer will contact you approx. 21 days before your event to get to know you and finalize the locations, timing and all other important details for your event.

ou can add additional time at the rate of $100 per half hour/staff member or $200 per additional hour/staff member

Short answer: YES! One of the benefits of using Complete is that we have Videographers and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!

A venue coordinator oversees the on site staff, to make sure they are fulfilling their contractual obligations, unlocking the doors, serving food on time, turning on the lights, controlling the temperature, etc. A lot of times the venue coordinator is not there for the duration of the event &/or they have other events they are overseeing on property during the same time. A wedding coordinator works only for you to make every aspect run smoothly, greet all your vendors, send out a timeline prior, make sure you are having a great time celebrating and to ensure that your vision has become a reality.

The main reason is so you can truly enjoy your wedding day! We want you to invest in your friends, family & guests without worrying about the details yourself.  We want you to have a peace of mind that everything will run smoothly. Wedding coordinators are professionals who have experience and industry relationships that will allow your wedding vision come to life. We can help with set up, decorations, make sure your vendors arrive on time and know where to go when they get there and assist your vendors as needed to help make everyones role run smoothly! We also will be there to put out the fires that pop up during the day or night. You just show up and have a great time!

Absolutely! With our Signature Plus or Premium package, your coordinator will create a timeline that will be shared with all involved for your big day!

You can add additional time at the rate of $100 per half hour/staff member or $200 per additional hour/staff member.

Short answer: YES! One of the benefits of using Complete is that we have Coordinators and managers on standby in case anything unforeseen should occur. You can relax knowing we’ve got your back no matter what!